How to switch internet provider?

Today the Canadian citizen has the choice between several internet service providers, which gives him the freedom to cancel his internet subscription by terminating the contract with his current internet company.

In fact, there are several patterns that can push a customer to cancel his contract. Among these, we cite, for example, relocations, more attractive packages with competitors, connection problems (interruptions and/or Internet slowdowns)

For whatever reason you are changing your internet provider for, you will find in this article answers to various questions relating to this subject: \\\\\\\"How to change operator? Can I keep my number? How to make a portability request? what are the cancellation fees? …\\\\\\\"

>> How to choose the right internet plan?  

>> How to keep my number?

>> How to avoid falling into the operators trap?

Reasons for changing an internet service provider:

Let’s see together the different possible factors that can push a citizen to change his internet service provider in Canada:

• Relocation: if you have changed your place of residence or you are planning to do so, you should certainly think about changing your internet provider.
• Internet speed: an essential element for every internet service is the speed, which is measured in Mbps. If you are not satisfied with the quality of the internet supplied by your current provider, you need to think about changing it to get faster internet. Many companies (isp) offer very high-speed internet packages with more stability than you currently have. You have to check your line’s eligibility, that is to say, the networks accessible to your home: ADSL, VDSL, optical fibre (Fiber-optic internet), cable.

Take the time to check your internet speed by doing speed test to know if your current plan is able to satisfy your internet uses. Note that there are two faces of the internet speed; the first one is the download speed, which is responsible for receiving data from the server. The second one is the upload speed, which is responsible for sending data from you to others.

• The price: many Internet users seek to minimize the costs of their Internet plan, that is why they will search for cheaper Internet service providers. So be sure to research and compare the internet plans that are available for you.

• Technical support: this element is not the least important, because having technical support at your disposal is likely to improve your satisfaction with the service offered, insofar that your internet connection problems are resolved as quickly as possible. Otherwise, this may lead to the termination of the contract by the subscriber.

• The search for better service:

Many cool services are offered by operators. For example, a reference system as proposed by \\\\\\\"Transat Telecom\\\\\\\" an unlimited internet connection, reliable and recent internet equipment, exclusive TV channels, Etc.

To facilitate choosing between different internet service providers, it is preferable to use a price comparison tool such as Planhub to compare internet offers. Or, in case of a relocation, check out Movingwaldo to get an idea of the best internet providers in your area.

Choose your internet plan:

If you are looking for a new internet service provider, it will be best not to cancel your old agreement or end your commitment before finding an offer that suits your expectations to avoid Internet disconnection. Here are some elements to take into consideration when choosing a new internet service provider:

Check the options and offers available in your area:

The most important element in subscribing to internet service is the eligibility of your internet line for the different internet technologies you wish: DSL, Optical fibre (FTTN / FTTH / FTTB), Cable). You can verify this by performing an eligibility test. (Refer to the eligibility test on the site). Keep in mind that fiber optic is the fastest internet technology.

Consult the available internet packages and offers:

After performing the eligibility test, consider comparing the different Internet plans and offers that each provider offers to get an idea about prices, deductions, internet speeds, and after-sales services. You can also seek a recommendation from a friend or relative. Once done, you can select your new internet plan and cancel the old one.

How to keep your number?

If you want to keep your landline number, nothing’s more manageable. You have to call your current provider or the new one and tell them that you want to keep your line. The latter will contact the telephone provider and forward a portability request.

Minimizing subscription fees

As customers, we are always looking for the best plans that provide us an optimal service with reduced prices! For that, here are some tips to avoid falling into the trap of operators (send to the article) and optimize your home internet costs:

The trick is straightforward. It consists of choosing a separate provider for each service {internet, home phone services, TV, mobile}. This will allow you to have relatively low prices for each service, and Instead of negotiating with a single supplier where the margin will be limited, your negotiation margin will be multiplied by four.

Now you are aware of everything, and all you have to do is make a choice. To benefit from a good quality internet service at very competitive prices, check out our unlimited internet plans.

Do not hesitate to call us on 514 360 9090. We will be delighted to listen to your requirements, assist you in your cancellation process, and set up your new internet subscription.